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Frequently Asked Questions

How will I know the status of my delivery?


Tracking your package can be done in 3 easy steps: 1. Scan the attched QR code, you can click on this link or go to the track and trace page of this website. 2. Type in your tracking number in the input box. 3. Click Search. If you need more assistance you call our customer service team at 0917 136 4XDE(933) or 0917 135 9XDE(933) or click here to leave us a message.




Who can assist me in tracking my package?


We will be more than happy to assist you. Here are 3 ways you can contact us. 1. You can message us on Facebook, https://www.facebook.com/xdelogistics. 2. Send us an email at customercare@xde.com.ph or inquiry@xde.com.ph 3. Call us at 0917 136 4XDE(933) or 0917 135 9XDE(933) One of our Customer Care Representatives will assist you. You can also contact us by clicking on this link.




Can we apply as your delivery partner?


You may mesage us on Facebook, https://www.facebook.com/xdelogistics or email us at inquiy@xde.com.ph and we will get back to you on the list of requirements.




Where can we submit a copy of our resume?


You may submit your resume/CV by clicking on this link or email us at hrd@xde.com.ph.




What is XDEXpres?


XDEXpres System is XDE Logistics' innovative approach in providing an alternative by mass customizing, systematizing and bundling the traditional logistics services. XDE Xpres System is all about creating visibility, velocity and predictability whilst helping our clients to manage risk within the supply chain and to add value to their stakeholders. XpresLand, XpresParcel, XpresMile, XpresHaul, Xpres Carrier, XpresDoc, XpresHub and XpresOnline are all part of the XDEXpres System. To find out more you can go to the XDEXpres page of this website.




Where are your branches?


To support our growing business, XDE Logistics have established branches nationwide. The list of the branches, their addresses and contact numbers can be seen at the branches page of this website.




Is Zoom Courier part of XDE Logistics?


Part of the on going expansion of XDE Logistics, the acquisition of Zoom Courier was made in March 2020 to expand it's growing parcel delivery service. XDE logistics is in the process of integrating Zoom Courier into the XDE Logistics system. To know more about Zoom Courier you can email marketing@xde.com.ph.





 
 
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